Customer Service & Shipping
Images and Shades is proud to offer the best shipping rates for anywhere in Canada. Shipping charges are calculated during the "check out" process and are based on the destination, size and weight of your item(s)* Shipping charges are subjected to change. We do not ship to P.O boxes. All orders can be tracked by order support. Feel free to contact us at [email protected], or via phone at (780) 453-1137 or Toll Free: 1-800-661-7499.
Free Shipping is offered for orders totaling $100.00 before applicable taxes. **This excludes Newfoundland, New Brunswick, Prince Edward Island, Yukon, and North West Territories. Unfortunately, Free Shipping is not offered to the above locations due to the high shipping cost associated to these area of the country. However all orders are welcomed and shipping pricing can be found during the check out process.
International orders are welcomed. please contact our order support team via email at [email protected]. Unfortunately, Images and Shades Cosmetics does not offer free Shipping on international orders, however we are continuing to work with our couriers to give our international and overseas customer better shipping rates.
* Free Shipping is limited to standard ground shipping only.
* Shipping charges are subjected to change
* Images and Shades Cosmetics reserves the right to end or modify this promotion at anytime.